{"id":18598,"date":"2026-05-08T11:20:33","date_gmt":"2026-05-08T09:20:33","guid":{"rendered":"https:\/\/www.bookinabox.dk\/faq\/"},"modified":"2026-05-14T08:36:13","modified_gmt":"2026-05-14T06:36:13","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.bookinabox.dk\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.24.3″ _module_preset=”default” custom_padding=”0px||80px||false|false” custom_padding_tablet=”” custom_padding_phone=”20px||0px||false|false” global_colors_info=”{}”][et_pb_row module_id=”fantasy_faq” _builder_version=”4.27.6″ _module_preset=”default” width=”50%” width_tablet=”80%” width_phone=”” width_last_edited=”on|phone” custom_padding=”75px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” header_2_font=”|300|||||||” header_2_text_align=”center” header_2_font_size=”27px” text_orientation=”center” header_2_font_size_tablet=”27px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

FAQ<\/h2>\n

[\/et_pb_text][et_pb_toggle title=”When will subscription prices change?” open_toggle_text_color=”#000000″ icon_color=”#6457A6″ open_icon_color=”#6457A6″ _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#000000″ body_text_color=”#000000″ background_color=”#FFFFFF” custom_margin=”||10px||false|false” custom_padding=”25px|40px|25px|40px|true|true” custom_padding_tablet=”25px|40px|25px|40px|true|true” custom_padding_phone=”25px|20px|25px|20px|true|true” custom_padding_last_edited=”on|phone” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” border_radii=”on|50px|50px|50px|50px” border_color_all=”#6457A6″ global_colors_info=”{}”]<\/p>\n

From June 1st, all subscription prices will be updated. As soon as our website reopens, the new pricing will be reflected, beginning with the July Box.
We will update all subscriptions to the new price, so you don’t have to do anything.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What happens to my subscription price if I am already a subscriber?” open_toggle_text_color=”#000000″ icon_color=”#6457A6″ open_icon_color=”#6457A6″ _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#000000″ body_text_color=”#000000″ background_color=”#FFFFFF” custom_margin=”||10px||false|false” custom_padding=”25px|40px|25px|40px|true|true” custom_padding_tablet=”25px|40px|25px|40px|true|true” custom_padding_phone=”25px|20px|25px|20px|true|true” custom_padding_last_edited=”on|phone” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” border_radii=”on|50px|50px|50px|50px” border_color_all=”#6457A6″ global_colors_info=”{}”]<\/p>\n

Your subscription price will be lowered starting with your renewal for the July Box. While shipping rates may be adjusted due to circumstances outside our control, your total subscription cost will still be lower than before.<\/p>\n

We will update all subscription prices during June 1st and 2nd, so you don’t have to do a thing.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How do I change my subscription? ” open_toggle_text_color=”#000000″ icon_color=”#6457A6″ open_icon_color=”#6457A6″ _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#000000″ body_text_color=”#000000″ background_color=”#FFFFFF” custom_margin=”||10px||false|false” custom_padding=”25px|40px|25px|40px|true|true” custom_padding_tablet=”25px|40px|25px|40px|true|true” custom_padding_phone=”25px|20px|25px|20px|true|true” custom_padding_last_edited=”on|phone” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” border_radii=”on|50px|50px|50px|50px” border_color_all=”#6457A6″ global_colors_info=”{}”]<\/p>\n

To change your subscription, you\u2019ll need to cancel your current membership and then resubscribe to the box you prefer between June 2nd and June 30th. Just follow these steps:<\/span><\/p>\n

1. Log into your account and cancel your current subscription
2. Click “Subscribe” and select the box you’d like to recieve
3. Complete checkout and start looking forward to your next box.<\/span><\/p>\n

Please note: you must cancel and resubscribe before the 1st of the month you want to receive your new box. For example, if you want the September box, you need to resubscribe before September 1st.<\/span><\/p>\n

 <\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Why are shipping rates being adjusted? What should I expect?” open_toggle_text_color=”#000000″ icon_color=”#6457A6″ open_icon_color=”#6457A6″ _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#000000″ body_text_color=”#000000″ background_color=”#FFFFFF” custom_margin=”||10px||false|false” custom_padding=”25px|40px|25px|40px|true|true” custom_padding_tablet=”25px|40px|25px|40px|true|true” custom_padding_phone=”25px|20px|25px|20px|true|true” custom_padding_last_edited=”on|phone” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” border_radii=”on|50px|50px|50px|50px” border_color_all=”#6457A6″ global_colors_info=”{}”]<\/p>\n

Shipping costs have increased significantly, and unfortunately this is something we are feeling deeply as a small business too. We have spent a great deal of time speaking with shipping providers to secure the best possible rates, and these adjustments reflect the most affordable option currently available.<\/span><\/p>\n

If you would like to save more on shipping, our Book Bundle Box may be the perfect fit, allowing you to receive three subscription books quarterly with only one shipping fee.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What happens to my shipping price as a current subscriber?” open_toggle_text_color=”#000000″ icon_color=”#6457A6″ open_icon_color=”#6457A6″ _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#000000″ body_text_color=”#000000″ background_color=”#FFFFFF” custom_margin=”||10px||false|false” custom_padding=”25px|40px|25px|40px|true|true” custom_padding_tablet=”25px|40px|25px|40px|true|true” custom_padding_phone=”25px|20px|25px|20px|true|true” custom_padding_last_edited=”on|phone” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” border_radii=”on|50px|50px|50px|50px” border_color_all=”#6457A6″ global_colors_info=”{}”]<\/p>\n

Due to rising global shipping costs, your shipping rate may increase slightly. However, even with this adjustment, your overall subscription total will still be lower than before. <\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Will I have any additional costs beyond shipping?” open_toggle_text_color=”#000000″ icon_color=”#6457A6″ open_icon_color=”#6457A6″ _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#000000″ body_text_color=”#000000″ background_color=”#FFFFFF” custom_margin=”||10px||false|false” custom_padding=”25px|40px|25px|40px|true|true” custom_padding_tablet=”25px|40px|25px|40px|true|true” custom_padding_phone=”25px|20px|25px|20px|true|true” custom_padding_last_edited=”on|phone” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” border_radii=”on|50px|50px|50px|50px” border_color_all=”#6457A6″ global_colors_info=”{}”]<\/p>\n

This depends on your country\u2019s import rules:<\/span><\/p>\n

EU Customers<\/b>
<\/b>Book in a Box is based in Denmark (EU), meaning no extra import fees will apply. We collect VAT and pay it directly to your country.<\/span><\/p>\n

USA<\/b>
<\/b>Books are currently exempt from tariffs. However, the US requires a 3 USD PGA fee for shipments entering the country. For subscription orders containing only books, we cover this fee on your behalf through DDP shipping, helping you avoid additional handling fees. Orders containing non-book items may still be subject to tariffs and local fees.<\/span><\/p>\n

Canada<\/b>
<\/b>We ship DDP for all book-only orders and absorb these fees for you, helping ensure there are no unexpected charges upon delivery.<\/span><\/p>\n

All Other Countries<\/b>
<\/b>Additional fees, tariffs, or import charges depend on your country\u2019s regulations and are the customer\u2019s responsibility.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Why is the 3 USD US shipping adjustment being added if I have not previously paid extra fees?” open_toggle_text_color=”#000000″ icon_color=”#6457A6″ open_icon_color=”#6457A6″ _builder_version=”4.27.6″ _module_preset=”default” title_text_color=”#000000″ body_text_color=”#000000″ background_color=”#FFFFFF” custom_margin=”||10px||false|false” custom_padding=”25px|40px|25px|40px|true|true” custom_padding_tablet=”25px|40px|25px|40px|true|true” custom_padding_phone=”25px|20px|25px|20px|true|true” custom_padding_last_edited=”on|phone” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” border_radii=”on|50px|50px|50px|50px” border_color_all=”#6457A6″ global_colors_info=”{}”]<\/p>\n

The US now requires a mandatory PGA fee for qualifying shipments. Until now, we have absorbed this fee ourselves to help protect subscribers from additional handling charges. Our shipping adjustment reflects this absorbed cost, allowing us to continue making your experience as seamless as possible.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What will happen to my 10% subscriber discount on webshop products?” open_toggle_text_color=”#000000″ icon_color=”#6457A6″ open_icon_color=”#6457A6″ _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#000000″ body_text_color=”#000000″ background_color=”#FFFFFF” custom_margin=”||10px||false|false” custom_padding=”25px|40px|25px|40px|true|true” custom_padding_tablet=”25px|40px|25px|40px|true|true” custom_padding_phone=”25px|20px|25px|20px|true|true” custom_padding_last_edited=”on|phone” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” border_radii=”on|50px|50px|50px|50px” border_color_all=”#6457A6″ global_colors_info=”{}”]<\/p>\n

As part of our commitment to making our editions as accessible as possible, we are lowering webshop prices overall. Because of this, the subscriber-only 10% discount will be removed from June 1st. While we know this is a change, our goal is that our books will still be priced lower than before, and accessible to more readers. <\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What are the VAT changes, and why are they happening?” open_toggle_text_color=”#000000″ icon_color=”#6457A6″ open_icon_color=”#6457A6″ _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#000000″ body_text_color=”#000000″ background_color=”#FFFFFF” custom_margin=”||10px||false|false” custom_padding=”25px|40px|25px|40px|true|true” custom_padding_tablet=”25px|40px|25px|40px|true|true” custom_padding_phone=”25px|20px|25px|20px|true|true” custom_padding_last_edited=”on|phone” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” border_radii=”on|50px|50px|50px|50px” border_color_all=”#6457A6″ global_colors_info=”{}”]<\/p>\n

Until now, prices displayed on our websites included VAT. Going forward, they will be shown excluding VAT. The reason is that our new systems will calculate and add VAT automatically at check-out, based on your own country\u2019s specific VAT rates. <\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Can I pay in EUR or USD?” open_toggle_text_color=”#000000″ icon_color=”#6457A6″ open_icon_color=”#6457A6″ _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#000000″ body_text_color=”#000000″ background_color=”#FFFFFF” custom_margin=”||10px||false|false” custom_padding=”25px|40px|25px|40px|true|true” custom_padding_tablet=”25px|40px|25px|40px|true|true” custom_padding_phone=”25px|20px|25px|20px|true|true” custom_padding_last_edited=”on|phone” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” border_radii=”on|50px|50px|50px|50px” border_color_all=”#6457A6″ global_colors_info=”{}”]<\/p>\n

From June 1st, you will be able to choose between EUR and USD by selecting your preferred currency at the top of our website.<\/span><\/p>\n

However it\u2019s different for subscribers who\u2019ve been with us before June 1st 2026.Please see the next question.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What currency will current subscribers be charged in?” open_toggle_text_color=”#000000″ icon_color=”#6457A6″ open_icon_color=”#6457A6″ _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#000000″ body_text_color=”#000000″ background_color=”#FFFFFF” custom_margin=”||10px||false|false” custom_padding=”25px|40px|25px|40px|true|true” custom_padding_tablet=”25px|40px|25px|40px|true|true” custom_padding_phone=”25px|20px|25px|20px|true|true” custom_padding_last_edited=”on|phone” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” border_radii=”on|50px|50px|50px|50px” border_color_all=”#6457A6″ global_colors_info=”{}”]<\/p>\n

Current subscribers will continue to be charged in the currency they originally subscribed with. If you would like to change your currency, you will need to cancel your current subscription and subscribe again using your preferred currency.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How do I choose which subscription is right for me?” open_toggle_text_color=”#000000″ icon_color=”#6457A6″ open_icon_color=”#6457A6″ _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#000000″ body_text_color=”#000000″ background_color=”#FFFFFF” custom_margin=”||10px||false|false” custom_padding=”25px|40px|25px|40px|true|true” custom_padding_tablet=”25px|40px|25px|40px|true|true” custom_padding_phone=”25px|20px|25px|20px|true|true” custom_padding_last_edited=”on|phone” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” border_radii=”on|50px|50px|50px|50px” border_color_all=”#6457A6″ global_colors_info=”{}”]<\/p>\n

It depends entirely on how you love receiving your books:<\/span><\/p>\n

Book-Only Box (monthly)<\/b>
Perfect if you love receiving a beautiful special edition with a personal touch, and author letter while keeping the flexibility of a monthly subscription.<\/p>\n

Book & Bookmark Box (monthly)<\/b>
<\/b>For readers who would like a little extra. The same beautiful edition and author letter, with an added keepsake. <\/span><\/p>\n

Book Bundle Box (quarterly)<\/b>
<\/b>One box, three books, and their author letters. A wonderful option if you would like to save on shipping while still enjoying a curated reading experience. <\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How many skips do subscriptions include?” open_toggle_text_color=”#000000″ icon_color=”#6457A6″ open_icon_color=”#6457A6″ _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#000000″ body_text_color=”#000000″ background_color=”#FFFFFF” custom_margin=”||10px||false|false” custom_padding=”25px|40px|25px|40px|true|true” custom_padding_tablet=”25px|40px|25px|40px|true|true” custom_padding_phone=”25px|20px|25px|20px|true|true” custom_padding_last_edited=”on|phone” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” border_radii=”on|50px|50px|50px|50px” border_color_all=”#6457A6″ global_colors_info=”{}”]<\/p>\n

From June 1st:<\/span><\/p>\n

Monthly subscriptions:<\/b>
<\/b>Up to 6 skips per year, with a maximum of 3 consecutive skips. Skips needs to be requested to skip@bookinabox.dk at the 25th of the month before your renewal. E.g. a skip request for June\u2019s box needs to be sent in at May 25th the latest.<\/span><\/p>\n

<\/span><\/p>\n

Book Bundle-subscription:<\/b>
<\/b>Up to 2 skips per year, with no consecutive skips. Skips needs to be requested to skip@bookinabox.dk at the 25th of the month before your renewal. E.g. a skip request for your January, February and March bundle box needs to be sent in at February 25th the latest, before renewal on March 1st. See more undle “how does the book bundle work?”<\/span><\/p>\n

<\/span><\/p>\n

<\/span><\/p>\n

A year counts as 12 months from your first box.<\/span><\/p>\n

<\/span><\/p>\n

We hope this offers you greater flexibility while keeping your reading journey seamless.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How does the Book Bundle Box work?” open_toggle_text_color=”#000000″ icon_color=”#6457A6″ open_icon_color=”#6457A6″ _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#000000″ body_text_color=”#000000″ background_color=”#FFFFFF” custom_margin=”||10px||false|false” custom_padding=”25px|40px|25px|40px|true|true” custom_padding_tablet=”25px|40px|25px|40px|true|true” custom_padding_phone=”25px|20px|25px|20px|true|true” custom_padding_last_edited=”on|phone” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” border_radii=”on|50px|50px|50px|50px” border_color_all=”#6457A6″ global_colors_info=”{}”]<\/p>\n

Each quarter, you will receive three monthly subscription picks, which will be the same books as in our monthly boxes, in one carefully curated shipment, meaning you only pay shipping once for all three books.<\/span><\/p>\n

<\/span><\/p>\n

Renewal Schedule:<\/strong><\/span><\/p>\n